Nedbank Group is a financial services group in South Africa offering wholesale & retail banking services as well as insurance, asset management, and wealth management. Nedbank's primary market is South Africa.
Nedbank Digital Studio in Johannesburg engaged with us for 6 months during which we participated in many roles. From building an intrinsic Design library with core components to creating multiple digital banking processes and enterprise-level design solutions which is utilized across Nedbank group & their customers.
Enterprise product design for South Africa's leading Bank
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Simplifying Biometric enrollment for bankers
The biometric enrollement process required a lot of time and steps. The customers had to be present in person at the bank for every step and it was Tedious. Nedbank approached us with this use case. Eventually we created a digital biometric process. The customers could access this online anytime. They just have enter their own personal data and add fingerprints to complete Biometrics and create their profile. This was then reviewed by their personal wealth executives at Nedbank and the customer was immediately onboarded successfully abbreviating a painful process to simplified 4 steps.
Creating a design system for Fintech
Nedbank Design system is a series of individual styles, templates, components, and guidelines used for creating unified UI. Drag and drop design component library was created with the Nedbank design team in Johannesburg. This is accessible to 100s of designers and developers across the Nedbank group.